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3.1.3

Develop and implement programs to improve access to and awareness of public transit (GRT and Mobility Plus).

greenstatus

Final update (September 2014)
The Travel Training Program is underway. The Training program provides information and travel skills to the public who have real or perceived barriers to learning to ride the bus independently.  Phase 1 focused on MobilityPLUS customers & New Canadians in 2013, while Phase 2 focused on Seniors, Students and people living with  disabilities that are not eligible for MobilityPLUS in 2014. 

Using a variety of training methods including presentations, on-line training videos, mobility device orientations, one-to-one travel training for people who have difficulty learning, familiarizations on new services, and train the trainer workshops for local agency employees and volunteers that work with these populations. These activities will ensure that users of the service develop a high level of comfort and safety when accessing and travelling on GRT.

Progress Update (September 2013)

The Travel Training Program is underway. The Training program provides information and travel skills to the public who have real or perceived barriers to learning to ride the bus independently. In particular, Phase 1 - MobilityPLUS customers & New Canadians, (2013), Phase 2 (2014) will focus on Seniors, Students and people living with disabilities that are not eligible for MobilityPLUS.

Using a variety of training methods (presentations, orientations, on-line training videos, mobility device orientations, one-to-one travel training for people who have difficulty learning, familiarizations on new services, and train the trainer workshops for local agency employees and volunteers that work with these populations) will ensure that they develop a high level of comfort and safety when accessing and travelling on Grand River Transit.

Progress Update (January 2013)

In order to improve access to and awareness of GRT and Mobility Plus best practices have been researched, stakeholders have been consulted and training and resources have been created. The training has been developed in order assist the public who have barriers to learning to ride the bus independently and in 2012 will target MobilityPLUS customers and new Canadians.  Seniors, students and people living with disabilities not eligible for MobilityPLUS will commence in 2013. 

By 2013, all GRT buses will be accessible to people with mobility challenges. Drivers lower the front of the bus to the height of the curb to make it easier to walk right in. A ramp can also be extended onto the sidewalk so that customers can drive their wheelchair or small scooter easily onto the bus, and park in the priority seating area reserved for customers with a disability. There are no stairs to climb on these low-floor buses.

Progress Indicators

  • Agencies providing services to recent immigrants are promoting the use of GRT through a jointly developed awareness program

Related Links

 

greenindicator   Strong progress achieved   2011-2014 Strategic Plan (PDF)
yellowindicator   Moderate progress achieved   2011-2014 Strategic Plan (RTF)
redindicator   Progress needed   2011-2014 Strategic Plan (Flash)